Skip to content


    Shipping and Handling

    We Offer Free Shipping Worldwide! 



    *Please note processing time could take up to 3 business days. Orders ship within 1-3 business days upon purchase. 

    COVID-19 Notice: Some packages may experience a 1-2 week shipping delay, as our logistics partners try to circumvent global lockdowns.

    This also may affect our ability to offer Free Shipping to some countries. We have added the option of private couriers at checkout.


    |  North America


    United States (DHL eCommerce) 4-13 Business Days

    Canada (Canada Post) 4-13 Business Days

    Mexico (RedPack) 4-15 Business Days


    |  Africa


    South Africa (Private Courier) 10-13 Business Days

    Rest of Africa

    • Local Post 10-20 Business Days¬†


    |  Oceania


    Australia (AU Post) 5-14 Business Days

    New Zealand (NZ Post) 5-14 Business Days


    |  Asia


    Singapore (Legion Express) 6-14 Business Days

    Malaysia (GD Express) 6-15 Business Days 

    United Arab Emirates (Winlink) 5-14 Business Days

    Saudi Arabia (Winlink) 5-15 Business Days

    Rest of Asia (Local Post Or DHL)

    • Local Post 10-15 Business Days

    • Insured DHL/FEDEX 1-3 Business Days (Recommended)


    |  Europe


    United Kingdom (Yodel) 4-10 Business Days

    Ireland (An Post) 6-14 Business Days

    Germany (DHL Paket) 5-10 Business Days

    Switzerland, Sweden, Belgium & Denmark (Asendia) 4-10 Business Days

    France (LaPoste) 4-9 Business Days

    Italy (Posteitaliane) 4-9 Business Days

    Rest of Europe (Swiss Post) 8-11 Business Days

    |  South America


    All of South America

    • Local Post 10-20 Business Days
    • Insured DHL 2-5 Business Days (Recommended)


    Due to global lockdowns we are unable to deliver to some countries or may experience extended shipping, these countries include:

    Curaçao, Guernsey, Dominican Republic, Guadeloupe, Aruba, Barbados, Bolivia, Martinique, Palestinian Territories, Peru, Sint Maarten, Jersey, Fiji, French Polynesia, Maldives, Myanmar (Burma), New Caledonia, Bahamas, Bermuda, Cayman Islands, Costa Rica, Ecuador, Guatemala, Jamaica, Trinidad & Tobago, Turks & Caicos Islands, Puerto Rico, Guam, Honduras, Mauritius, India, Bhutan, Papua New Guinea, Paraguay, Timor-Leste, Egypt, Venezuela, Andorra, El Salvador, Sri Lanka, Kenya, Uruguay, Nigeria, Uganda, Nicaragua, Afghanistan, Algeria, Armenia, Botswana, Cook Islands, Faroe Islands, Gambia, Georgia, Ghana, Gibraltar, Greenland, Iraq, Jordan, Kazakhstan, Malawi, Moldova, Montenegro, Mozambique, Namibia, Nepal, Seychelles, Tanzania, Tunisia, Zambia, Zimbabwe, Panama, Brunei,  Somalia, Cameroon, Kosovo, Pakistan, Bangladesh, Suriname, Guyana

    If your country is in the list presented above and would like to see if your country is eligible for delivery, contact us with your enquiry at before making your purchase.



    All orders will typically be dispatched within 1-3 business day from our warehouse and all orders will include tracking from dispatch to delivery. All orders will be shipped in durable packaging to ensure your purchase is not damaged during transit. Rosalynn Skin is not responsible for delays, lost or damaged shipments or orders sent to incorrect, invalid addresses or correct addresses. It is always in our best interests to make sure you receive your parcel in a timely manner and Rosalynn Skin will assist as much as possible to trace a missing parcel. Rosalynn Skin is not responsible for refunds of shipping costs in the event of delayed shipping due to product availability.



    We will send you a tracking number to your email once the package has been shipped.

    Track your package



    Please direct any shipping related inquiries to



    Rosalynn Skin is proud to offer a 90 day money back guarantee if you are dissatisfied with our Handset, for more details on our guarantee please click here.



    Rosalynn Skin will offer a full refund on our Handset if it is in returned in the original, un-used condition, including packaging. This refund will be minus the real shipping cost incurred for both sending and return. The customer will be required to pay any shipping and customs costs to return our Handset. If you wish to return your Handset, please email us at

    90 Day Money-Back Guarantee

    We're so sure that you'll love our products that we offer a 90 day money-back guarantee!

    Free Worldwide Shipping

    Get your goodies delivered straight to you fast & free from our faculties worldwide!

    24/7 Customer Support

    Our team is ready whenever you need us. Got questions or concerns? Just contact us anytime, we have lifetime support so we're here when you need us.